─ Programs & Planning
Maintenance Programs
Tiered cadence by criticality — quarterly minimum, monthly for mission-critical. One PM, one SLA, one accountable team — across all six SoCal counties.
Service family
Programs & Planning
The cadence that prevents the call you don't want to take.
─ What you get
Built into every maintenance programs engagement.
- Site walk and written scope before any crew shows up
- Single PM accountable for schedule, cost, and quality
- Photo-documented before/after on every visit
- Insurance, licensing, and W-2 payroll on every tech
- Six-county dispatch — same SLA from LA to Ventura
- One invoice, one COI, one point of escalation
Want depth on this trade?
We're publishing full case studies, scope-of-work examples, and SLA detail for every service. In the meantime, walk your property with a PM — no fee, no obligation.
Schedule the walkthrough─ Scope of work
How a maintenance programs program runs, phase by phase.
Every programs engagement follows the same disciplined arc — from first walk to quarterly review — so you can compare scope across vendors line by line.
- 01
Discovery
Site walk, asset tagging, and condition baseline. We map every system to a criticality tier before quoting cadence.
- 02
Program Design
Tiered PM matrix (monthly / quarterly / annual) with manufacturer task lists, parts forecast, and capital reserve flags.
- 03
Mobilization
Dedicated PM, on-call dispatcher, after-hours number live within 7 days. CMMS access for your team.
- 04
Execution
Photo-documented visits, exception reporting, and 24/7 emergency response with sub-2-hour SLA across six counties.
- 05
Quarterly Review
QBR with budget vs. actual, deferred-maintenance ledger, and capital recommendations for the next 12-36 months.
OH Property Maintenance · Program Comparison Sheet
Maintenance Programs — Programs & Planning
ohpropertyservices.com/services/maintenance-programs · (888) 303-5551
─ Compare programs
Scope and reporting, side by side.
One row per program phase, paired with the reporting artifact tied to it. Print this page, take it to your next vendor walk, and ask them to match it.
| # | Scope phase | What we deliver | Reporting cadence | Artifact you receive |
|---|---|---|---|---|
| 01 | Discovery | Site walk, asset tagging, and condition baseline. We map every system to a criticality tier before quoting cadence. | Per visit | Service ticket + before/after photos |
| 02 | Program Design | Tiered PM matrix (monthly / quarterly / annual) with manufacturer task lists, parts forecast, and capital reserve flags. | Monthly | PM compliance dashboard |
| 03 | Mobilization | Dedicated PM, on-call dispatcher, after-hours number live within 7 days. CMMS access for your team. | Quarterly | Business review deck |
| 04 | Execution | Photo-documented visits, exception reporting, and 24/7 emergency response with sub-2-hour SLA across six counties. | Annual | Reserve study + benchmarking |
| 05 | Quarterly Review | QBR with budget vs. actual, deferred-maintenance ledger, and capital recommendations for the next 12-36 months. | — | Rolled into prior cadence |
Phases and cadences shown are the Programs & Planning program standard. Scope adapts to property mix and SLA tier.
© OH Property Maintenance · Licensed A & B general contractor · EPA & C-36 certified · Insured across LA, Orange, Riverside, San Bernardino, San Diego & Ventura counties
─ How reporting works
You'll never wonder what happened on site.
Photos, tickets, dashboards, and quarterly reviews — every visit and every dollar is documented. Compare our reporting cadence against any other vendor's proposal.
| Cadence | Artifact | What's in it |
|---|---|---|
| Per visit | Service ticket + before/after photos | Geo-stamped, time-stamped, pushed to your portal within 24 hours. |
| Monthly | PM compliance dashboard | % on-time completion, exceptions outstanding, parts on order, hours by trade. |
| Quarterly | Business review deck | Spend vs. budget, deferred-maintenance backlog, and 12-month capital outlook. |
| Annual | Reserve study + benchmarking | Asset replacement schedule, life-cycle costing, and peer-portfolio benchmarks. |
All artifacts delivered through your client portal — exportable to PDF, CSV, or your CMMS of record.
─ More in Programs & Planning
The rest of the programs stack.
Facilities Maintenance
End-to-end programs covering every system on your property.
View serviceInspections & Facility Audits
Photo-documented condition reports for capital planning and reserves.
View service24/7 Emergency Response
Sub-2-hour SLA across all six SoCal counties. Real dispatch, not voicemail.
View servicePreventative Maintenance Plans
Catch coil fouling, refrigerant drift, and slab-leak risk before they fail.
View serviceReady for maintenance programs on a real program?
Free walkthrough, written findings, no obligation.